Laser Plumbing East Tamaki has completed extensive market research to ensure our rates are competitive. Additionally, as part of the Laser Group franchise system we have greater purchasing power on materials, which means lower costs for our clients.

For plumbing, drainage, gasfitting and roofing our charges are;

Normal Hours of Business

7:30AM to 5:00PM

(Mondays to Thursdays)

7:30AM to 4:00PM

(Fridays)

Alternative rates apply outside of these hours.

Hourly Rates

Standard Call Out Charge
(includes first half hour on site)

$99.00 + GST

After first half hour

$ 90.00 + GST/hour (charged in 15 minute intervals)

This minimum charge does not include; material, equipment hire, disposal fees, sundries or GST.

After Hours Rates

We provide a 24/7 callout service for urgent plumbing and roofing requirements. We operate on the basis of isolating the concern as rapidly as possible and then returning to site on the next working day, in order to reduce overall client cost.

First hour of labour

$280.00 + GST

After first hour

$120.00 + GST/hour (charged in 15 minute intervals)

This minimum charge does not include; material, equipment hire, disposal fees, sundries or GST.

Public Holiday Rates

There may be times clients require urgent assistance on public holidays and tradesmen wages skyrocket during these days! We have attempted to limit this cost as much as possible.

First hour of labour

$530.00 + GST

After first hour

$150.00 + GST

This minimum charge does not include; material, equipment hire, disposal fees, sundries or GST.

The time calculated includes time to fill out job notes and generate invoice as part of the job while onsite.


Standard Drain unblock with Hydrojet (up to 150mm diameter pipes)
$180.00 + GST

This rate includes one hour of labour on site and includes travel. Excludes any dig up or repairs of drains if unable to clear with hydro blast unit.

CCTV (up to 150mm diameter pipes)
$200.00 + GST

This rate includes one hour of labour on site and includes travel. Excludes video recording or USB stick, this will incur an extra cost if required.

Leak Detection
$180.00 + GST

This rate includes one hour of labour and travel.

Blackflow Testing
Price will be provided on request.

Gas certificates
$120.00 + GST

Supply of gas certificate.


Additional Payment Terms and Conditions

ACCEPTANCE 

Any instructions received by the customer for the supply of goods and services shall constitute a binding contract and acceptance of the terms and conditions contained herein.

MATERIALS 

Time is chargeable for collecting material for jobs. If tradesman is required to leave the site to collect further material for a job, then all time is chargeable from the time we leave the site until we return. Materials are charged per job at the supplier recommended retail rate.

VAN CHARGE 

If we have to travel over 20KM from the customers address to collect materials and return to that address, we reserve the right to charge additional fee of $30 + GST to cover fuel / maintenance costs.

PAYMENT OPTIONS 

Payment can be made by:

• EFTPOS machine (Debit Card or Credit Card)

• By link on your emailed invoice sent by the tradesman or Laser Plumbing Office on completion of the job. (Please note a 3% fee will apply for credit cards)

• Online Banking ASB -12 3040 0675890 00 - Account Name: PlumbGas Systems Ltd

• Cheque

PAYMENT OPTION TERMS

• Payment for Goods and Services shall be made in full on or before the due date of the invoice.

• Interest may be charged on any amount owing after the due date at the rate of 5% over and above the overdraft rate charged by ASB.

• Any expenses, disbursements and legal costs incurred by Laser Plumbing East Tamaki in the enforcement of any rights contained in this agreement shall be paid by the Customer, this includes all fees on solicitor's client basis and debt collection agency fees.

• Invoices to be paid on completion of job or on agreed payment due date.

• All goods supplied by Laser Plumbing East Tamaki remain the property of the company and we reserve the right to collect the goods if the invoice is not paid in full within 30 days of invoice.

DISPUTES

In order for us to consider your query, this needs to be made within seven (7) days by phoning the office on 0800 12 13 12. In the event of human error, Laser Plumbing East Tamaki reserves the right to amend undercharged invoices within 7 working days of invoice date and request customer to settle the difference or shortfall.

CANCELLATIONS

We can reschedule work for free, but any jobs cancelled within 24 hours may incur a cancellation fee. Any time a tradesman is booked, and the tradesman is despatched to job or is on site, a minimum charge will apply whether any work is completed on site.

WARRANTY

Workmanship is 12 months on new installations, this does not include any maintenance or repair items. We honour manufacturers warranty for any product that the company supplied and installed.